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Effective Date: November 28, 2025

Welcome to Cooler Vend (“we,” “our,” “us”). By accessing or using our website, products, or services, you agree to these Terms & Conditions. Please read them carefully. If you do not agree, do not use our website or services.

1. Acceptance of Terms

By using Cooler Vend services or website, you confirm that you are legally capable of entering into binding agreements. These Terms & Conditions govern your access, use, and purchases across all our products, services, and digital platforms.

2. Our Products and Services

Cooler Vend offers a range of vending machine solutions, including but not limited to:

  • Smart AI vending machines
  • HAHA vending machines
  • Vitro Coffee Systems
  • Vending machine parts and supplies

We may modify or discontinue any products or services, or change pricing at any time without prior notice. Product descriptions, specifications, images, and pricing are provided for reference and may not always reflect the most current information. While we strive for accuracy, we do not guarantee all details are correct.

3. Orders, Payments, and Pricing

3.1 Order Acceptance

All orders are subject to acceptance by Cooler Vend. We reserve the right to reject or cancel orders for reasons including product unavailability, errors in pricing, inaccuracies in product information, or suspected fraud.

3.2 Payment Terms

Payments must be made using approved payment methods on our website. All payment processing is handled securely by third-party providers. You are responsible for any applicable taxes or fees.

3.3 Pricing

Prices are displayed in U.S. dollars unless otherwise noted. All pricing, promotions, and offers are subject to change without notice. Errors or inaccuracies may be corrected prior to shipping.

Accounts and Registration

To access certain features of our website or services, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information, and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate your account if we suspect that you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.

4. Shipping and Delivery

We ship products to locations in the United States and Canada. Estimated delivery times may vary due to product availability, shipping method, or location. Cooler Vend is not responsible for delays caused by shipping carriers, customs inspections, or other unforeseen events.

5. Returns and Warranty

5.1 Returns

Products may be returned according to our Return Policy. Returns must be in their original packaging and condition unless otherwise approved. Return shipping costs may apply.

5.2 Warranty

Cooler Vend provides limited warranties on select products. Extended warranties may be available on certain machines. Warranty coverage details vary by product and must be reviewed before purchase. Cooler Vend is not responsible for damages beyond the warranty scope.

6. Use of Website

By accessing our website, you agree to:

  • Provide accurate information when creating accounts or placing orders
  • Use the website and services lawfully and responsibly
  • Refrain from damaging or interfering with the website or other users’ experience

Unauthorized access, content misuse, or attempts to bypass security measures are strictly prohibited.

7. Intellectual Property Rights

All content on our website, including text, graphics, images, logos, software, and product information, is owned by Cooler Vend or its licensors. Unauthorized use or reproduction of content is prohibited. Trademarks, service marks, and logos may not be used without express written permission.

8. Limitation of Liability

Cooler Vend is not liable for indirect, incidental, special, or consequential damages, including lost profits, revenue, or data, arising from the use or inability to use our products or website. Our maximum liability is limited to the purchase price of the product or service giving rise to the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless Cooler Vend, its officers, employees, and agents from any claims, losses, liabilities, damages, or expenses, including legal fees, arising from your use of our website, services, products, or violation of these Terms & Conditions.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your information is collected, used, and protected.

11. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the United States and the states of California and Florida. Any disputes will be resolved exclusively in the courts of these jurisdictions.

12. Modifications to Terms

Cooler Vend may update or modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the changes.

13. Contact Information

For questions or concerns about these Terms & Conditions, contact us at:

Cooler Vend Headquarters
California & Florida, USA
📩 sales@coolervend.com
📞 +1 866 – 944 – 5066 (USA)
📞 +1 866 – 383 – 5066 (Canada)

By using Cooler Vend products or services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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