Shipping Information
Effective Date: November 28, 2025
Introduction
At Cooler Vend, we aim to provide clear information about shipping our products, including vending machines, smart coolers, coffee systems, and parts, to help our customers make informed decisions. This page outlines general practices and expectations. Specific shipping details will be confirmed when placing an order.
1. Shipping Policy Overview
We generally ship to commercial and residential addresses within the United States and Canada. Availability of shipping to certain locations will be confirmed during checkout.
All products are packaged with care to reduce the risk of damage. For larger items, such as vending machines and coolers, standard packaging and shipping methods are used. Customers are encouraged to review their order and confirm delivery arrangements.
2. Order Processing Times
Typical order processing times are:
- Standard Orders: 3–5 business days.
- Larger or Custom Orders: May take longer, and exact times will be communicated at the time of purchase.
Processing times may vary depending on product availability and demand.
3. Shipping Methods
We use standard carriers and freight services for product delivery. Specific shipping methods and any tracking information will be provided with your order confirmation. Delivery may require a signature or coordination for larger items.
4. Shipping Costs
Shipping fees depend on the product, destination, and shipping method selected at checkout. Any applicable shipping fees or options will be clearly displayed before completing your purchase.
5. Delivery Estimates
Estimated delivery times will be provided when your order is confirmed. These are general estimates and can be affected by factors outside our control, such as carrier schedules, weather, or customs inspections.
6. Receiving & Inspection
Customers are encouraged to inspect products upon delivery. If there is visible damage or missing items, please contact Cooler Vend customer support promptly. Instructions for any claims will be provided at that time.
7. Returns & Exchanges
Shipping information here relates to delivery only. For returns or exchanges, please contact our support team for guidance.
8. Contact Information
For any questions about shipping or delivery, please contact our support team:
Cooler Vend Headquarters
California & Florida, USA
📩 sales@coolervend.com
📞 +1 866 – 944 – 5066 (USA)
📞 +1 866 – 383 – 5066 (Canada)
This information is intended to provide guidance and general expectations. Final shipping details, costs, and delivery times are confirmed with each order to ensure accuracy and reliability.
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